Shipping options and costs

Offering reliable shipping is key to successful selling.

Setting up shipping

When creating a listing, you can offer:

• Postage, with a postage cost
• Local pickup, with your suburb
• Or both

What buyers pay for postage

• Buy Now and bag checkout: Australia Post is a flat $12, whatever postage cost you set, or the buyer picks up for free
• Accepted offers: the postage cost on your listing
• The postage the buyer pays is added to your payout

Shipping methods

Australia Post

• Post the item with Australia Post
• Typical delivery: 2–5 business days
• Add the tracking number to the order

Local pickup

• Buyer collects from your location
• No shipping cost
• Arrange a safe meeting place

Uber Express delivery is only available from verified bike stores.

Setting your postage cost

It's what buyers pay when they buy through an accepted offer. Consider:

• Package dimensions and weight
• Distance to common destinations
• Insurance for valuable items
• Packaging materials

Packaging tips

• Use sturdy boxes for fragile items
• Wrap components in bubble wrap
• Remove pedals and turn handlebars for bikes
• Include original boxes if available
• Mark fragile items clearly

After the sale

1. Ship within 3–5 business days
2. Add tracking to the order
3. Update the order status
4. Keep shipping receipts